Privacy Policy
This Privacy Policy explains how Deepchain Labs, also called DCL, collects, uses, stores, shares, and protects personal information when you visit our website, use our custom chat feature, submit a consultation request, or communicate with us.
Who We Are
Deepchain Labs provides technology advisory, research, AI integration, intelligent automation, product engineering, infrastructure, cybersecurity, information security, technical audit, data engineering, and blockchain-related services.
References to "Deepchain Labs," "DCL," "we," "us," or "our" mean Deepchain Labs.
Website: deepchainlabs.com
Information We Collect
We collect information in the following ways.
When you contact us, use the chat feature, or submit the Book a Consultation form, we may collect:
When you visit the website, we may collect limited technical and usage information, including:
We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages visited, session activity, device information, browser information, approximate location, and usage patterns.
We use this information to improve website performance, content, navigation, and user experience.
How We Use Information
We may use personal information to:
No User Accounts
Our website does not currently provide user account registration or login for visitors.
If this changes in the future, this Privacy Policy should be updated before account features are launched.
No Marketing Newsletter
We do not currently use website submissions for newsletter signups or recurring marketing email campaigns.
We may still contact you directly in response to your inquiry, consultation request, chat message, or business communication.
Legal Bases Where Applicable
Depending on your location and applicable law, we may process personal information based on:
How We Share Information
We do not sell personal information.
We may share information with:
We only share information where there is a reasonable business, operational, legal, or service-related need.
Client and Project Information
Information shared as part of a consultation, proposal, audit, technical assessment, or project may be governed by a separate agreement, non-disclosure agreement, statement of work, or contract.
Please do not submit passwords, private keys, production credentials, confidential datasets, regulated personal data, or highly sensitive materials through public website forms or chat unless we have agreed on a secure process.
AI-Assisted Processing
Deepchain Labs may use AI-enabled tools to support internal research, documentation, analysis, engineering, quality review, or productivity.
We do not intentionally submit confidential client materials to public AI tools without appropriate safeguards, authorization, or project-specific handling rules. Specific AI use within a client engagement can be addressed in the relevant agreement or project terms.
Cookies and Similar Technologies
We use cookies and similar technologies for:
For more details, see our Cookie Policy.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information, the reason it was collected, business records, legal requirements, security needs, and whether there is an active or potential business relationship.
Examples:
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. You should avoid sending passwords, private keys, production credentials, or highly confidential information through public forms or unsecured channels.
International Processing
If you interact with us from outside Bangladesh, your information may be processed in Bangladesh or in other countries where our service providers or infrastructure providers operate.
Where required by applicable law, we will use reasonable safeguards for international processing of personal information.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
To make a privacy request, contact us at deepchainlabs@gmail.com. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Third-Party Links
Our website may include links to third-party websites, platforms, tools, or resources. We are not responsible for the privacy practices, security, content, or policies of third-party services.
You should review their privacy policies before providing information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
Contact Us
For questions or requests related to this Privacy Policy, contact us at: